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Charlie Soutthiphanh

  • Total activity 114
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Activity overview

Latest activity by Charlie Soutthiphanh
  • Charlie Soutthiphanh created an article,

    Agility Ecommerce - Orders

    Agility Ecommerce provides you with the ability to sell Products and Tickets through your website or using the Agility Point of Sale (POS) app. Ecommerce is an add-on component to the Agility Conte...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlie Soutthiphanh created an article,

    Agility Ecommerce - Products

    Agility Ecommerce provides you with the ability to sell Products and Tickets through your website or using the Agility Point of Sale (POS) app. Ecommerce is an add-on component to the Agility Conte...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlie Soutthiphanh created an article,

    Using Agility - Rich Text Editor

    Using Agility, users can easily add content with modules such as our Rich Text Editor to quickly add HTML text to their webpage or to simply test various aspects such as module zones in a new page ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlie Soutthiphanh commented,
    Official comment

    Hi Giovanni,  Thank you for your submission.  You are correct, a user with a role set to 'none' will not be able to view any content. The UI for this error has been previously logged into our Produ...

  • Charlie Soutthiphanh created an article,

    Guide: Setting Up Approval Workflow

    Agility gives you the ability to control the content that gets published live to your website through our Publishing Approval Workflow. This guide will walk you through setting up this Publishing A...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlie Soutthiphanh created an article,

    Service Interruption Event Resolved

    STATUS: Resolved SUMMARY OF IMPACT: Network Connectivity - DNS Resolution Summary of impact: Between 19:43 and 22:35 UTC on 02 May 2019, customers may have experienced intermittent connectivity iss...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Charlie Soutthiphanh created an article,

    User Roles

    With Agility User Roles, you will be to grant specific Content Manager Role access to users in your instance.  As an administrator, you can easily add or delete users from your list as well as chan...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlie Soutthiphanh commented,

    Hi Cameron,  Good question. The UI for editing product variants has not been changed from our end for some time.The issue and workaround you had described is currently logged in our product queue. ...

  • Charlie Soutthiphanh created an article,

    Changes to SendGrid Authentication

    ACTION REQUIREDPlease review the changes below. If your team does not take corrective action, your web application will no longer be able to send outgoing emails SendGrid will soon be implementing ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Charlie Soutthiphanh created an article,

    How to Delete a Module

    This article will walk you through how to delete a Module Definition.  To be able to delete a Module Definition, the module must be removed from all pages that it is currently being used. You can f...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes